Frequently asked questions
Rented Property- Index II or Electricity Bill.
Incase of power of attorney holder – Soft copy of power of attorney documents.
Other than Individual entity like Compnay/Partnership – Authorazation letter.
(a) you can send documents via Whatsapp or email to process faster.
(b) You can fill the online form
The renewal process would be the same as starting a fresh agreement, as there is no separate process for renewal.
Even if they don’t have POA, we have a wide network all over India as well as abroad. In the majority of the Indian cities, we have doorstep service, including Bangalore, Hyderabad, Chennai, Ahmedabad, Jaipur, Delhi, Kolkata, Patna, Bhubaneswar, Bhopal, Indore, Lucknow, Chandigarh, and many more.
For some areas where we don’t have doorstep service, we arrange the nearest center, where parties can go for biometric verification. Outside of India, we have doorstep service in Dubai, Singapore, Canada, US, and in other countries, we arrange center visits or remote biometric verification.
OUT OF INDIA PROCESS:
Owner Biometric Verification:
For the owner’s biometric verification, we offer two options:
Option 1: Remote Support with Secugen Hamster Pro 20 Device (Recommended): In this option, you can purchase the Secugen Hamster Pro 20 biometric device, which is compatible only with Windows laptops. We will provide you with remote support to guide you through the process of capturing your biometric data. The device can also be used for any future agreements you may have. Please note that there is an additional charge of ₹1000 for the remote support service.
Option 2: Device Couriered to You : If you prefer not to purchase the device, we can arrange to send you the Secugen Hamster Pro 20 device via courier to your provided postal address. You can use the device with your Windows laptop, and our team will guide you through the biometric capture process remotely. Once the process is complete, you can send the device back to us using the provided courier service. This option is designed for one-time use only. The estimated additional charges for this option are between ₹3000 and ₹3500.
Tenant Biometric Verification:
For the tenant’s biometric verification, we offer a doorstep service all over India. Our team will coordinate with the tenant to capture their biometric data conveniently at their location.
Govt. Registrationcharges is Rs.1000 (One thousand Only) for Urban/Municipal area and Rs.500 (Five hundred only) for Rural areas.
Govt. Document HAndeling Charges (DHC) fee is Rs. 300
Our Professional Fee is Rs.1000 irrespective of Rural or urban.
UPDATED PAYMENT POLICY
Due to the recent update by IGR Department, we have to pay govt. fees first then only we can process for bio metric for your rent agreement.
To ensure a smooth process for your rent agreement’s biometric processing, we kindly request that you adhere to the following updated payment policy, as per the recent update by the IGR Department:
- It is mandatory to book an appointment at least one day in advance.
- Government fees must be paid at the time of booking the appointment.
- The remaining amount should be paid during the biometric process.
- In the event that you cancel your agreement after paying the government fees, you will be responsible for arranging the refund of the fees, which may involve a physical visit to the Pune IGR department.
Your cooperation in adhering to these guidelines will greatly contribute to the efficiency of the process. Thank you for your understanding and assistance.